Airline Customer service agent
* Highly developed sense of integrity and commitment to customer satisfaction * Demonstrated passion for excellence with respect to treating and caring for customers * Ability to communicate clearly and professionally, both verbally and in writing * able to handle complaints and unpleasant customers. * has a pleasant, patient, humble and friendly attitude. * strong decision making and analytical abilities. * strong communication, listening skills and detail orientation. * willingness to work a flexible schedule and occasional overtime when needed.