Operations Manager

Resume of:                                                                                                                              808-737-4849 / Towerengr@aol.com

                                                                                                                                                    Honolulu, Hawaii

GERALD N. WHITEHEAD                                             https://www.linkedin.com/in/jerry-whitehead-38173911



Deeply experienced, versatile marketing and administrative team leader.  Goal focused and good communicator.


Key elements of background:  P&L experiences including finance, administration, legal, contracts, operational management including product warehousing, marketing and organizational team work in both public and private sectors. Hands on field experiences and PC/presentation skills.


SUMMARY OF CAPABILITIES:  Thirty years of business experience, twenty five with profit and loss responsibility. Directly supervised over one hundred fifty employees.  Accountable for over thirty million in revenue and Western U.S. area.  Have introduced new plans and trained staff. Broad based exposure to budgeting, finance, planning, project administration and implementation.  PC literate.  Experienced with Management presentations and all aspects of Construction Administration.


PRESENT:  President of Architectural, Engineering, Consulting and Construction/Project Management business.  Key focus is commercial, retail, healthcare and government projects from CA to Washington DC and westward to Guam.


RESPONSIBILITIES:  Oversee all administrative, financial and production issues including individual handling of direct project efforts. Perform all Planning and Budgeting functions. Supervise the firms accounting for project tracking.  Assign and provide operational strategy for in-field consultants and projects. Company consist of approximately twenty employees and contract consultants.  Construction activity based on designs generated, run an average of about one hundred million annually.  Managed key accounts including some that encompassed literally hundreds of healthcare projects spread over 12 facilities and 5 locations with over 2,000 beds and 2 million square feet of space.


SPECIAL PROJECTS: In mid 2007 I negotiated a $9.2 million dollar project direct with the State of Hawaii for the State Healthcare system.  While it was solicited as a "Design Build" project, my firm took the leadership role contract as a Design Firm and carried the project through planning, site development, design and construction, hiring the General Contractor as sub in a reverse and rare role of the typical Design Build process.  The project was closed in May 2010, on budget and ahead of the July deadline.  Managed other projects from a few hundred thousand to fifty million in overall size.


In this role myself with the assistance of my staff, recruited and managed all processes involved, soils analysis, geo-tech, structural, communications, landscaping, life safety aspects, code and compliance, specifications, permitting, health department licenses, shop drawings, RFI's, submittals and close out punch lists and other items of closure.  The first resident was slated to take occupancy two months ahead of schedule.  No greater demonstration of project management could be made by a dedicated firm nor individual.


To further emphasize his commitment to my fellow citizens I sat on the civilian side, as the President of a Community Economic Development Board in Napa, CA, served on a Veterans Planning & Training Committee and as a local library advocate as well as graduating from and being on one of the regional Leadership Boards for his community.


ACCOMPLISHMENTS:  Designed an operational process and integrated it into an overall five year business plan.   Produced budget plans for a major client including addressing various revenue sources as grants, foundation involvement, fund raising, legislative funding and the full scope of working including time lines and involvement in setting up quality control structures.

PRIOR:  Vice President and General Manager; Heavy Industrial Company (Caterpillar) sales, warehousing, parts & service and concurrently; President and Chief Operating Officer of a related Commercial Finance Company. Prior positions -- same entities: VP and Chief Financial Officer and Finance Marketing Manager.  Sat on the Caterpillar National Dealers Committee.


RESPONSIBILITIES:  Volume approximated twenty plus million in volume with over one hundred employees. Also managed an associated financial business of approximately ten million and three employees concurrently. Firm had three sites in Northern California area with minor export and adjacent state coverage.  Profit and loss responsibility.  


ACCOMPLISHMENTS:  Successfully negotiated favorable union labor contract with team input.  Increased volume almost ten percent.  Created new corporate image.  Established satellite business with complimentary cash flows. Structured company for the owner’s retirement and business sale.

PRIOR:  Vice President and Chief Operating Officer; Retail Distribution of Industrial Equipment (Terex GM), Service and Parts. Included some production capabilities. warehousing, parts & service.  Prior Positions -- same entity -- General Manager, Branch Manager and Assistant Branch Manager.  Sat on the Terex/GM National Dealers Association Committee.


RESPONSIBILITIES:  Volume ran from a low of twenty million to a high of over thirty million during my tenure.  Number of employees ranged from seventy to over one hundred fifty.  Covered five western states and some export.  Supervised over thirty personnel directly.  Full Profit and Loss responsibilities. Designed specialty equipment for heavy industry use in construction, road building, site development, mining and logging. 


 ACCOMPLISHMENTS:  Installed major new EDP system.  Sold and moved main facility.  Designed and manufactured a $400K piece of machinery.  Restructured company, lowered inventories and contingent liabilities by half while increasing market share by one third.  Maintained a positive cash flow in business' worst years.  Handled all budgeting and financial negotiations in securing an $8.500K operating and inventory loan line.  Provided support and interim management to allow for eventual sale of business by absentee owners.  Member National Dealer Committee for Fortune 100 Products.

PRIOR:  Financial Representative for a Fortune 500 Commercial Financial Institution.  This was a re-hire situation.


RESPONSIBILITIES:  Supervised three people.  Covered four western states for (Sperry Rand/New Holland) light industrial and farm implement business including parts and service department associations.  Worked with regional and district budgets and forecasts in the farming and construction industries.  Volume handled was approximated one million per month.


ACCOMPLISHMENTS:  Set up and held in field training for staffing.  Provided financial assistance to wholesale industrial dealerships. Evaluated financial status and set actions and limits on those findings.  Handled all legal actions in areas of responsibility.  Second hiring was to train new staff and to provide experienced stability during major management reorganization.

PRIOR:  Business Manager & Corporate Treasurer of Wholesale and Retail Production Manufacturing and Processing Plant.


RESPONSIBILITIES:  Volume approximated one million per year.  Supervised three full time and up to fifty seasonal.  Covered four western states.  Originated one and three year plans for operations and cash flow.


ACCOMPLISHMENTS:  Took company from a break even to a profit within one year.  Redesigned the accounting system.  Increased sales by forty percent.  Eliminated obsolete equipment and upgraded production quality and capacity.

PRIOR: U.S. Army-Captain Military Police.  Honorable Discharge/disabled veteran.  Current business is a SDVOB/VOSB certified firm.


EDUCATION:  Oregon State University, B.S. in Business Administration.  Concentration in Marketing & Project Management.  Some postgraduate work in same areas.  OSU Rifle Team/Captain, Pre Olympic contender and President of athletic organization.


PERSONAL: No major physical limitations despite being a Service Disabled Veteran.  Born in Salem, Oregon, 1947. 


PART - TIME:  For educational expenses; Janitor, truck driver, night watchman, highway construction work and retail including heavy winery promotions and sales.  Completed two professional winery retail/tour certification courses and have designed a number of projects for wineries.


LEISURE ACTIVITIES, REFERENCES:  Travel, reading, skiing and fishing.  Personal and business references - available on request. 



Graduate Leadership Course [LNV] 1996 & LNV selection committee 97-98 -  LNV Board of Directors 98-00. 

Napa County Economic Development Corporation; President, 1997-99; VP 1995-97. 

Past member Veteran Employment Council, Durham Planning Commission, Library Planning Committee 1999, Optimist/Chair, Rotary, National Dlrs Committee/GMC, National Dlrs Committee/Caterpillar, ABC, AOL, Beavers, AGC,  CSHE advisory committee, Napa Rotary and member of the Local Business Labor Investment Board, CA. 

Other membership have included AHA, ASHE, ASHRAE, HSHE and the Hong Kong Business Association, Hawaii.  

Prior member & Board Secretary/Treasurer for ResortQuest AOA - Hawaii. 

Past member AOA Board of Directors for Aston Kona and Hawaiiana OWT.

Prior member Honolulu Yacht Club and Society of American Military Engineers.

Graduate of the Xerox Professional Selling Skills course.


COMMUNITY ACCOMPLISHMENTS:   Worked on a Napa Library expansion, Flood Control, a Culinary Center and a Cultural Arts Center along with the renovation of several historical facilities.  Currently working with the territory of Guam to secure financing for a Veteran’s Home at that location. 






I have over 25 years of experiences in facility administration, planning, design, construction, operations and all associated as budgeting, assessments and oversight. By way of property management exposure, I've sat on two AOA boards and con-currently ran a major project for one.  In addition I've worked as a design consultant for several boards and found it complex, but very workable if one establishes good communications and takes a 'hands on, walk about' routine. 


I have also worked at the facilities management level for a healthcare system consisting of some 82 facilities spread over five areas and 12 major main facilities in Hawaii.  In prior years I attended the US Army materials management school and have had full management responsibilities for two major parts warehouses. I'm quite comfortable in the administrative areas as contracting and finance also.  On the retail side, I am communicative, outgoing and enjoy people and learning new things.


In prior employment years I have managed industrial equipment firms; sales, parts and service under Sperry Rand-New Holland, Terex GM and Caterpillar and one co-employment responsibility as head of a ten million dollar equipment financing entity. Most of these positions included working with or managing warehousing departments, shipping and personnel as well as leases and other contract and legal issues for properties.


I sat on the Napa Valley Economic Development Board for six years, serving as a board member, VP and President with goals to assist and enhance business for the community in that region.  I have also sat on a planning board and a Veterans Development board along with serving on a few local committees as for public entities as a library expansion. For approximately a year I moonlighted assisting a local Psychologist who specialized in team building for municipalities and within that I built a 30+ staff set of team units who worked within the police, fire, county/city municipalities.


My home in the bay area was severely damaged in the earthquake in late 2014 and I sold my condominium on the Big Island so this all affords me the opportunity to make a change in my life and I'd like to fine a well-structured firm that can engage me with challenges and offer me the opportunity to add to their management operations in a goal oriented mode.  Compensation is negotiable considering other benefits and what your firm feels is a reasonable start for your requirements and location.


More importantly than what I have done, is what I can do.  I can provide leadership, add to growth and accept responsibility within my authorities.  One of my favorite phrases is "they don't respect, what they suspect, you won't inspect".  So given responsibilities, I tend to follow up and provide not just leadership, but security for the firms profitability also.


I'm currently finalizing some assigned projects in Honolulu and would be available almost immediately to commence work. 


Thank you for your time and consideration.




  • ID#: 103955
  • Location: Honolulu, HI , 96813

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