Sales Executive Action Line (Japanese/English)
A Sales Executive Action Line (Japanese/English) with Hilton Grand Vacations is responsible for welcoming primarily Japanese clients and presenting luxury Hilton Grand Vacation Club ownership products to potential buyers while maintaining effective communication with clients and provide follow up to ensure customer satisfaction.
What will I be doing?
As a Sales Executive Action Line (Japanese/English) you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Welcomes primarily Japanese clients and presents luxury Hilton Grand Vacation Club ownership products to potential buyers.
Maintains effective communication with clients and provide follow up to ensure customer satisfaction.
Liaises with Quality Assurance Managers to resolve guest related issues as they arise.
Attends all sales training and sales meetings for key information on Hilton Grand Vacation products and related updates
Utilizes selling concepts prompted at Hilton Grand Vacations as well as various forms of communication (ie: email, telephone and written correspondence) to interface with guest owners.
Has the ability to generate referral leads with each new customer.
Promotes a positive work environment
Adheres to Hilton Grand Vacations core values and policies
Works well in a team environment while maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience.
Valid Hawaii Real Estate License or the ability to obtain a Hawaii Real Estate License within the first 45 days of employment
Minimum of one year of customer service experience
Minimum one year of proven sales experience
Ability to adapt to changes in a fast paced environment
Ability to resolve complex customer service issues
Ability to work a flexible schedule including nights, weekends and holidays
Fluency in Japanese (speak, read, write)
Intermediate English ability (speak, read, write)
High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
2 or more years of proven ability to negotiate high end sales and effectively close sales
2 or more years of customer service experience
Current Hawaii Real Estate license holder
Previous timeshare experience
What will it be like to be a Team Member with Hilton Grand Vacations?
There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club , providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
What will I be doing?
As a Sales Executive Action Line (Japanese/English) you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
Welcomes primarily Japanese clients and presents luxury Hilton Grand Vacation Club ownership products to potential buyers.
Maintains effective communication with clients and provide follow up to ensure customer satisfaction.
Liaises with Quality Assurance Managers to resolve guest related issues as they arise.
Attends all sales training and sales meetings for key information on Hilton Grand Vacation products and related updates
Utilizes selling concepts prompted at Hilton Grand Vacations as well as various forms of communication (ie: email, telephone and written correspondence) to interface with guest owners.
Has the ability to generate referral leads with each new customer.
Promotes a positive work environment
Adheres to Hilton Grand Vacations core values and policies
Works well in a team environment while maintaining a professional and personal image that upholds the HGV standards of integrity, quality and service to customers.
What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company's success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience.
Valid Hawaii Real Estate License or the ability to obtain a Hawaii Real Estate License within the first 45 days of employment
Minimum of one year of customer service experience
Minimum one year of proven sales experience
Ability to adapt to changes in a fast paced environment
Ability to resolve complex customer service issues
Ability to work a flexible schedule including nights, weekends and holidays
Fluency in Japanese (speak, read, write)
Intermediate English ability (speak, read, write)
High school diploma or equivalent
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
2 or more years of proven ability to negotiate high end sales and effectively close sales
2 or more years of customer service experience
Current Hawaii Real Estate license holder
Previous timeshare experience
What will it be like to be a Team Member with Hilton Grand Vacations?
There's something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.
Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club and The Hilton Club , providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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