Customer Delivery Technical Leader with Security Clearance
CANDIDATES MUST BE A US CITIZEN AND HOLD A CURRENT SECRET OR TOP SECRET-SCI U.
SGOVERNMENT SECURITY CLEARANCE TO BE CONSIDERED FOR THESE POSITIONS What You'll Do You will be a Services Consulting Engineer (SCE), responsible for the support and delivery of Network Optimization, and/or Security servicesThis position is located in the state of Hawaii on the island of KauaiThe primary customer is the US NavyThe SCE will perform and drive architectural and high- and low-level designs, and integrate engineering efforts for complex network infrastructure solutionsThe SCE will also assist customers with tool selection and strategic direction of tools and network management systemsThe SCE will identify and document network/security design and architecture best practicesSCEs in general align and drive focused work with customer's business strategy and objectivesOn a quarterly basis, SCEs are expected to present overall status of projects and delivery as part of a Quarterly Business ReviewSCEs will demonstrate and generate applicable technical, standard methodologies, and white papers, support testing and validation of solutions and software strategies along with configure devices and troubleshoot errorsSCEs solve complex, multi-functional technical issues that cross boundaries over many disparate products technologies and vendors, showing the value of our services at all times being proactive and involved in all aspects of our services delivery and provide visibility to various customer forumsIn addition to an SCE's day-to-day customer activities, training and mentoring other SCEs is requiredSCEs also provide backup support on other Cisco Advanced Services contractsThis SCE position may also assist as necessary with other Cisco customers in Asia/Pacific area including the following:
1DOD customers include the Air Force, Space Force, Army, Navy, Marines, and INDOPACOMDOD customers are located in Hawaii, Alaska, Japan, Guam, Korea, and exercise locations in other countries2Commercial customers in the state of Hawaii and Alaska and other US territories in the Pacific such as banks and airlines 3State/Local/Education customers such as the Hawaii Departments of Transportation and Education, and universitiesWho You'll Work with The Cisco Customer Experience involves helping craft the customer's vision for their network and maintain a secure, state-of-the-art environment that is second to none in terms of network uptime and reliabilityThe qualified engineer in this account will be able to have an impact on the customer base and help them transform to meet their missionSCE's work closely with the Product Account Team and their strategy for account growth--both product and services-and provide insight to the customer's buying strategy and initiativesSCE's also work closely with Delivery Managers, Architects, Project Managers, High-Touch Operations Managers, and the Cisco Smartnet Technical Assistance CenterThe Team Cisco's Customer Experience Team is a team of leaders who provide leading architectures and solutions to our customers -- along with cutting edge consulting to ensure customer successOur members work cross-functionally and together to deliver business outcomes, along with the resources to ensure personal and professional growthWho You Are The successful candidate will provide support to our customers in testing and verification of solutions, along with hands-on support as technology is being deployed, implemented, or optimizedo Ability to design solutions using state-of-the-art Cisco technologies of Software-Defined Networking, Zero Trust, and cloudo Ability to design solutions across the functional areas of security and core route/switch using virtual networks and commercial solutions for classifiedo Ability to work with other engineers and architects to provide solutions for a worldwide military, commercial, state, and educational enterpriseso Provide best practices consulting to remediate findingso Support testing and validation of solutions and software strategies, configure devices, and troubleshoot errorso Show the value of our services at all times - be proactive and get involved in all aspects of our services delivery and provide visibility to various customer forumso Demonstrated consulting skills and customer-facing experience which should include working with customer senior leaders and working groups when requiredo Prior demonstrated experience working with minimal direct supervisionThe candidate should be able to effectively work on their own and engage other team members when required to meet the customer's needs and providing deliverables as required on time o Cisco CCNA certification requiredo Cisco CCNP and/or CCIE certification is preferredo Must have CISSSP, or Sec+, CCNA Security or equivalento Typically requires BS degree or equivalent plus 6-8 years' experience in a network engineering, telecommunications support environment or internetworkingo Must be willing to travel up to 50% The successful candidate will have experience across one or more of the following technical specialties with primary specialization in any one of them:
Route/Switch:
o Experienced in providing complex design recommendations integrating new features and new applicationsAdvocate for the customer's best interest and promote Ciscoo Have Route/Switch advanced knowledge and experience with the following areas:
Cisco Routing & Switching Platforms, Datacenter Switching Platforms, IP Routing, Internetworking, MPLS, LAN Switching, Multicast, Route Redistribution, Software-Defined Networking, Software-Defined WAN, and Automationo Familiarity with features, examples include:
MPLS (L2/L3 VPN/VRF-Lite) and MPLS-TE, BGP, ISIS, OSPF, EIGRP, inter-AS, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow, PfRSecurity:
o Candidate must have advanced knowledge and experience with the following areas:
System Hardening and Availability, Threat Identification and Mitigation, Intrusion Prevention and Content Security, Identity Management, ASA Firewall/VPN, IOS Firewall and Confidentiality, Secure Access (PKI, IKE, RSA, etc), and Zero Trusto Perform analysis and diagnosis of complex security problems with network, data center, wireless, or collaboration systemso Build simulated networks in test labs to resolve problems and compatibility issues o Contribute to Virtual Teams o Provide ad hoc systems/product training o Generate reusable Intellectual Capital in the form of standard customer deliverableso Experience with ISE, FirePower, SteathWatch, ASA, Firewall and/or IPS Why Cisco At Cisco, each person brings their unique talents to work as a team and make a differenceYes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our peopleo We connect everything - people, process, data and things - and we use those connections to change our world for the bettero We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business resultsOur technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday deviceso We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communitiesColorful hair? Don't careTattoos? Show off your inkLike polka dots? That's coolPop culture geek? Veteran? Many of us areBe you, with us! #WeAreCisco #CJ LI-VL1 dicesvs Message to applicants applying to work in the U.
S.
:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.
Slocations, not including equity or benefitsFor non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonusesHiring ranges for sales positions include base and incentive compensation targetIndividual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or trainingApplicants may not be eligible for the full salary range based on their U.
Shiring locationThe recruiter can share more details about compensation for the role in your location during the hiring processU.
Semployees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offeringsEmployees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthdayEmployees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTOWe offer additional paid time to volunteer and give back to the communityEmployees are also able to purchase company stock through our Employee Stock Purchase ProgramEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota componentsFor quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensationFor non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of targetCisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Recommended Skills Architecture Automation Basic Life Support Border Gateway Protocol Cisco Cisco Certified Internetwork Expert Estimated Salary: $20 to $28 per hour based on qualifications.
SGOVERNMENT SECURITY CLEARANCE TO BE CONSIDERED FOR THESE POSITIONS What You'll Do You will be a Services Consulting Engineer (SCE), responsible for the support and delivery of Network Optimization, and/or Security servicesThis position is located in the state of Hawaii on the island of KauaiThe primary customer is the US NavyThe SCE will perform and drive architectural and high- and low-level designs, and integrate engineering efforts for complex network infrastructure solutionsThe SCE will also assist customers with tool selection and strategic direction of tools and network management systemsThe SCE will identify and document network/security design and architecture best practicesSCEs in general align and drive focused work with customer's business strategy and objectivesOn a quarterly basis, SCEs are expected to present overall status of projects and delivery as part of a Quarterly Business ReviewSCEs will demonstrate and generate applicable technical, standard methodologies, and white papers, support testing and validation of solutions and software strategies along with configure devices and troubleshoot errorsSCEs solve complex, multi-functional technical issues that cross boundaries over many disparate products technologies and vendors, showing the value of our services at all times being proactive and involved in all aspects of our services delivery and provide visibility to various customer forumsIn addition to an SCE's day-to-day customer activities, training and mentoring other SCEs is requiredSCEs also provide backup support on other Cisco Advanced Services contractsThis SCE position may also assist as necessary with other Cisco customers in Asia/Pacific area including the following:
1DOD customers include the Air Force, Space Force, Army, Navy, Marines, and INDOPACOMDOD customers are located in Hawaii, Alaska, Japan, Guam, Korea, and exercise locations in other countries2Commercial customers in the state of Hawaii and Alaska and other US territories in the Pacific such as banks and airlines 3State/Local/Education customers such as the Hawaii Departments of Transportation and Education, and universitiesWho You'll Work with The Cisco Customer Experience involves helping craft the customer's vision for their network and maintain a secure, state-of-the-art environment that is second to none in terms of network uptime and reliabilityThe qualified engineer in this account will be able to have an impact on the customer base and help them transform to meet their missionSCE's work closely with the Product Account Team and their strategy for account growth--both product and services-and provide insight to the customer's buying strategy and initiativesSCE's also work closely with Delivery Managers, Architects, Project Managers, High-Touch Operations Managers, and the Cisco Smartnet Technical Assistance CenterThe Team Cisco's Customer Experience Team is a team of leaders who provide leading architectures and solutions to our customers -- along with cutting edge consulting to ensure customer successOur members work cross-functionally and together to deliver business outcomes, along with the resources to ensure personal and professional growthWho You Are The successful candidate will provide support to our customers in testing and verification of solutions, along with hands-on support as technology is being deployed, implemented, or optimizedo Ability to design solutions using state-of-the-art Cisco technologies of Software-Defined Networking, Zero Trust, and cloudo Ability to design solutions across the functional areas of security and core route/switch using virtual networks and commercial solutions for classifiedo Ability to work with other engineers and architects to provide solutions for a worldwide military, commercial, state, and educational enterpriseso Provide best practices consulting to remediate findingso Support testing and validation of solutions and software strategies, configure devices, and troubleshoot errorso Show the value of our services at all times - be proactive and get involved in all aspects of our services delivery and provide visibility to various customer forumso Demonstrated consulting skills and customer-facing experience which should include working with customer senior leaders and working groups when requiredo Prior demonstrated experience working with minimal direct supervisionThe candidate should be able to effectively work on their own and engage other team members when required to meet the customer's needs and providing deliverables as required on time o Cisco CCNA certification requiredo Cisco CCNP and/or CCIE certification is preferredo Must have CISSSP, or Sec+, CCNA Security or equivalento Typically requires BS degree or equivalent plus 6-8 years' experience in a network engineering, telecommunications support environment or internetworkingo Must be willing to travel up to 50% The successful candidate will have experience across one or more of the following technical specialties with primary specialization in any one of them:
Route/Switch:
o Experienced in providing complex design recommendations integrating new features and new applicationsAdvocate for the customer's best interest and promote Ciscoo Have Route/Switch advanced knowledge and experience with the following areas:
Cisco Routing & Switching Platforms, Datacenter Switching Platforms, IP Routing, Internetworking, MPLS, LAN Switching, Multicast, Route Redistribution, Software-Defined Networking, Software-Defined WAN, and Automationo Familiarity with features, examples include:
MPLS (L2/L3 VPN/VRF-Lite) and MPLS-TE, BGP, ISIS, OSPF, EIGRP, inter-AS, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow, PfRSecurity:
o Candidate must have advanced knowledge and experience with the following areas:
System Hardening and Availability, Threat Identification and Mitigation, Intrusion Prevention and Content Security, Identity Management, ASA Firewall/VPN, IOS Firewall and Confidentiality, Secure Access (PKI, IKE, RSA, etc), and Zero Trusto Perform analysis and diagnosis of complex security problems with network, data center, wireless, or collaboration systemso Build simulated networks in test labs to resolve problems and compatibility issues o Contribute to Virtual Teams o Provide ad hoc systems/product training o Generate reusable Intellectual Capital in the form of standard customer deliverableso Experience with ISE, FirePower, SteathWatch, ASA, Firewall and/or IPS Why Cisco At Cisco, each person brings their unique talents to work as a team and make a differenceYes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our peopleo We connect everything - people, process, data and things - and we use those connections to change our world for the bettero We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business resultsOur technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday deviceso We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communitiesColorful hair? Don't careTattoos? Show off your inkLike polka dots? That's coolPop culture geek? Veteran? Many of us areBe you, with us! #WeAreCisco #CJ LI-VL1 dicesvs Message to applicants applying to work in the U.
S.
:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.
Slocations, not including equity or benefitsFor non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonusesHiring ranges for sales positions include base and incentive compensation targetIndividual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or trainingApplicants may not be eligible for the full salary range based on their U.
Shiring locationThe recruiter can share more details about compensation for the role in your location during the hiring processU.
Semployees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offeringsEmployees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthdayEmployees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTOWe offer additional paid time to volunteer and give back to the communityEmployees are also able to purchase company stock through our Employee Stock Purchase ProgramEmployees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota componentsFor quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensationFor non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of targetCisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Recommended Skills Architecture Automation Basic Life Support Border Gateway Protocol Cisco Cisco Certified Internetwork Expert Estimated Salary: $20 to $28 per hour based on qualifications.
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