Automotive Warranty Associate
Honolulu, HI Honolulu, HI Full-time Full-time From $22 an hour From $22 an hour 5 days ago 5 days ago 5 days ago Servco is looking for a Warranty Associate to join our Servco Automotive Customer Service department.
This position will play a key role in processing warranty claims for distributor claims and warranty coverage and provide our dealerships assistance with dealers claims processing.
Learn more about working at Servco Auto Customer Service at https:
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be/CWYI6v5hUvg
Responsibilities:
Review daily claim submission by dealers to ensure necessary information is submitted accurately Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer's guidelines Determine acceptance or denial of warranty claim Assist dealers over the phone and via email with questions or corrections to warranty claim Process claim submissions through Servco and manufacturer's claim system Prepare data on Excel spreadsheets for claim payment processing Review monthly claim submission by Subaru of America to authorize payment Stay abreast of all warranty policies, warranty claims procedures, and warranty claims systems Requirements:
High school graduate or equivalent A.
S.
Degree in Automotive or related field preferred Minimum one year of automotive experience performing clerical, service writing, or mechanical work Basic proficiency in Microsoft Word, Excel, and ten-key Strong written and verbal communication skills Ability to multi-task, work independently, and meet deadlines Excellent organization and analytical skills with strong attention to detailJob Title:
Associate Duties:
- Assist with various tasks and projects as assigned - Collaborate with team members to achieve department goals - Conduct research and analysis to support decision-making processes - Prepare reports, presentations, and other documents as needed - Maintain accurate records and documentation - Attend meetings and provide input when necessary - Handle incoming inquiries and provide excellent customer service - Follow company policies and procedures Skills:
- Strong communication skills, both written and verbal - Excellent organizational and time management abilities - Attention to detail and accuracy in work - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to work independently as well as part of a team - Problem-solving skills and ability to think critically - Adaptability and willingness to learn new tasks Note:
This job description is not intended to be all-inclusive.
The associate may be required to perform other duties as assigned.
We offer competitive compensation and benefits packages.
If you are a motivated individual looking for a challenging opportunity, we encourage you to apply.
Please submit your resume and cover letter detailing your relevant experience.
Only qualified candidates will be contacted for an interview.
Thank you for considering this position.
Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Honolulu, HI 96819:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position will play a key role in processing warranty claims for distributor claims and warranty coverage and provide our dealerships assistance with dealers claims processing.
Learn more about working at Servco Auto Customer Service at https:
//youtu.
be/CWYI6v5hUvg
Responsibilities:
Review daily claim submission by dealers to ensure necessary information is submitted accurately Analyze repairs to determine allowable conditions for warranty acceptance based on manufacturer's guidelines Determine acceptance or denial of warranty claim Assist dealers over the phone and via email with questions or corrections to warranty claim Process claim submissions through Servco and manufacturer's claim system Prepare data on Excel spreadsheets for claim payment processing Review monthly claim submission by Subaru of America to authorize payment Stay abreast of all warranty policies, warranty claims procedures, and warranty claims systems Requirements:
High school graduate or equivalent A.
S.
Degree in Automotive or related field preferred Minimum one year of automotive experience performing clerical, service writing, or mechanical work Basic proficiency in Microsoft Word, Excel, and ten-key Strong written and verbal communication skills Ability to multi-task, work independently, and meet deadlines Excellent organization and analytical skills with strong attention to detailJob Title:
Associate Duties:
- Assist with various tasks and projects as assigned - Collaborate with team members to achieve department goals - Conduct research and analysis to support decision-making processes - Prepare reports, presentations, and other documents as needed - Maintain accurate records and documentation - Attend meetings and provide input when necessary - Handle incoming inquiries and provide excellent customer service - Follow company policies and procedures Skills:
- Strong communication skills, both written and verbal - Excellent organizational and time management abilities - Attention to detail and accuracy in work - Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) - Ability to work independently as well as part of a team - Problem-solving skills and ability to think critically - Adaptability and willingness to learn new tasks Note:
This job description is not intended to be all-inclusive.
The associate may be required to perform other duties as assigned.
We offer competitive compensation and benefits packages.
If you are a motivated individual looking for a challenging opportunity, we encourage you to apply.
Please submit your resume and cover letter detailing your relevant experience.
Only qualified candidates will be contacted for an interview.
Thank you for considering this position.
Job Type:
Full-time Pay:
From $22.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to commute/relocate:
Honolulu, HI 96819:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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