Technical Helper ( Honolulu, HI- Oahu)
Company Name:
Sears Holdings
The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.
Job Duties/
Responsibilities:
Rides with or meets Technician at designated location to assist on service call
Follows directions from the Service Technician during service call
Shuttles parts and supplies to Technician when applicable
Provides courteous customer service
Assists the Service Technician in the completion of the repair
Adheres to all Company policies and procedures
Performs other duties as assigned Required Skills:
Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
Ability to work variable and flexible hours, including overtime as needed
Ability to handle stressful situations, and to work in a fast paced environment
Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
Ability to communicate effectively with the Service Technician and customer
Ability to read and utilize reports as needed
Ability to read, write, and speak English
Ability to maintain a professional appearance according to Company dress code
Ability to follow ISO 9001:2000 process guidelines
Ability to maintain regular and consistent attendance
Ability to work well with others in a team environment to deliver high performance results
Outstanding customer service skills
Open to change, with the ability to implement change quickly and effectively
Ability to convey a positive image of the Company in all actions and behaviors
Excellent communication skills
Good listening skills
Ability to pass the pre-employment drug screen, criminal background check, and driver's license check
Willing to submit to random drug testing, per Company policy Preferred Skills:
Mechanical aptitude Driver's License Required: Yes Travel Requirements: 75% Age Requirement: 18+
EOE Minorities / Females / Protected Veterans / Disabled
Requisition ID: 367482BR
Job Function: Repair/Installation
Employment Category: Regular, Full-time
State: Hawaii (HI)
State or Province/City: HONOLULU
Location: 2886 PAA ST,HONOLULU, HI 96819, US
Post Code: 96819
Post Date: 08/15/2014
Brand: Sears
Business Unit: Home Services - In Home
Store: 08158: SEARS HS-HONOLULU SERV BREstimated Salary: $20 to $28 per hour based on qualifications.
Sears Holdings
The Technical Helper is responsible for providing assistance to Service Technicians on repair calls and shuttling necessary parts and supplies for service repair completion.
Job Duties/
Responsibilities:
Rides with or meets Technician at designated location to assist on service call
Follows directions from the Service Technician during service call
Shuttles parts and supplies to Technician when applicable
Provides courteous customer service
Assists the Service Technician in the completion of the repair
Adheres to all Company policies and procedures
Performs other duties as assigned Required Skills:
Ability to aid physically the Service Technician in the handling of appliances or equipment to be repaired
Ability to work variable and flexible hours, including overtime as needed
Ability to handle stressful situations, and to work in a fast paced environment
Ability to apply appropriate safety procedures and equipment to protect Company and customer assets
Ability to communicate effectively with the Service Technician and customer
Ability to read and utilize reports as needed
Ability to read, write, and speak English
Ability to maintain a professional appearance according to Company dress code
Ability to follow ISO 9001:2000 process guidelines
Ability to maintain regular and consistent attendance
Ability to work well with others in a team environment to deliver high performance results
Outstanding customer service skills
Open to change, with the ability to implement change quickly and effectively
Ability to convey a positive image of the Company in all actions and behaviors
Excellent communication skills
Good listening skills
Ability to pass the pre-employment drug screen, criminal background check, and driver's license check
Willing to submit to random drug testing, per Company policy Preferred Skills:
Mechanical aptitude Driver's License Required: Yes Travel Requirements: 75% Age Requirement: 18+
EOE Minorities / Females / Protected Veterans / Disabled
Requisition ID: 367482BR
Job Function: Repair/Installation
Employment Category: Regular, Full-time
State: Hawaii (HI)
State or Province/City: HONOLULU
Location: 2886 PAA ST,HONOLULU, HI 96819, US
Post Code: 96819
Post Date: 08/15/2014
Brand: Sears
Business Unit: Home Services - In Home
Store: 08158: SEARS HS-HONOLULU SERV BREstimated Salary: $20 to $28 per hour based on qualifications.
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