Family Program Specialist I (Work & Family Life Consultant #3) Pearl Harbor HI
Company Name:
Serco
Company:
Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco
recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal
pportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Functional Area:
Personnel & Social Services
Job Description:
The Family Program Specialist I (WFL #3) will provide support services on the Commander, Naval Installations Command (CNIC) contract at our Pearl Harbor, HI location. You will be part of an accomplished team of Serco professionals helping to support the Fleet and Family Support Center providing exceptional service to our nations Sailors and Family members in one or more of the following critical functional areas: Deployment Readiness; Career Support and Retention; and Crisis Response.
DUTIES:
Provide a wide range of programs and services to the FFSP.
Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas.
Conduct training classes for sailors and family members.
Provide specific information on resources available.
Work individually with clients where appropriate.
Knowledge of the formulation and execution of needs assessment tools.
Knowledge of the military and the challenges of the military life style.
Skilled in providing individual education as well as group facilitation.
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
Ability to manage multiple priorities.
Ability to use verbal and written communication skills effectively.
Ability to conduct program evaluations and use that evaluation to improve program effectiveness.
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information.
Required Skills and
Experience:
Position may require an associate's degree or equivalent and at least 2 years of experience in the field or in a related area.
Individual must be familiar with standard concepts, practices, and procedures within a particular field.
Relies on experience and judgment to plan and accomplish goals.
Works under general supervision or independently and typically reports to a manager.
May lead and direct the work of others.
A certain degree of creativity and latitude is required.
Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions.
Job assignments may require working at client site where working conditions may vary.
Travel may be required.
Job ID: 51304866
Location Information: Honolulu, HIUSA
Employment Type: Full timeEntry LevelEstimated Salary: $20 to $28 per hour based on qualifications.
Serco
Company:
Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutions that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco
recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco is an equal
pportunity/affirmative action employer committed to diversifying its workforce (M/F/D/V).
Functional Area:
Personnel & Social Services
Job Description:
The Family Program Specialist I (WFL #3) will provide support services on the Commander, Naval Installations Command (CNIC) contract at our Pearl Harbor, HI location. You will be part of an accomplished team of Serco professionals helping to support the Fleet and Family Support Center providing exceptional service to our nations Sailors and Family members in one or more of the following critical functional areas: Deployment Readiness; Career Support and Retention; and Crisis Response.
DUTIES:
Provide a wide range of programs and services to the FFSP.
Demonstrate knowledge in all FFSP program areas with specialized knowledge in one or two program areas.
Conduct training classes for sailors and family members.
Provide specific information on resources available.
Work individually with clients where appropriate.
Knowledge of the formulation and execution of needs assessment tools.
Knowledge of the military and the challenges of the military life style.
Skilled in providing individual education as well as group facilitation.
Knowledge of the tenets of adult education and the development of training curricula based on the adult learning model.
Ability to manage multiple priorities.
Ability to use verbal and written communication skills effectively.
Ability to conduct program evaluations and use that evaluation to improve program effectiveness.
Knowledge of Microsoft Office Suite software and demonstrated ability to use software to prepare management reports and provide information.
Required Skills and
Experience:
Position may require an associate's degree or equivalent and at least 2 years of experience in the field or in a related area.
Individual must be familiar with standard concepts, practices, and procedures within a particular field.
Relies on experience and judgment to plan and accomplish goals.
Works under general supervision or independently and typically reports to a manager.
May lead and direct the work of others.
A certain degree of creativity and latitude is required.
Work is generally performed in a normal office environment where there is minimal exposure to unpleasant and/or hazardous working conditions.
Job assignments may require working at client site where working conditions may vary.
Travel may be required.
Job ID: 51304866
Location Information: Honolulu, HIUSA
Employment Type: Full timeEntry LevelEstimated Salary: $20 to $28 per hour based on qualifications.
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